Frequently Asked Questions
Everything you need to know about your PATTERN journey.
What hair types are PATTERN products designed for?
Our products are specifically formulated for curls, coils, and tight textures (3B to 4C hair types). We focus on providing the moisture and definition that textured hair needs to thrive.
Are PATTERN products cruelty-free and vegan?
Yes, we are proudly PETA-certified cruelty-free. While most of our products are vegan, we recommend checking the ingredient list on individual product pages for specific details.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
What is your return policy?
We want you to love your curls. If you are not satisfied with your purchase, you can return gently used products within 30 days of delivery for a full refund, excluding shipping fees.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary based on your location at checkout.
Are your bottles recyclable?
Yes, our bottles are made from recyclable materials. We encourage our community to rinse out their empty containers and check local recycling guidelines to help reduce waste.